Questions or comments? Get in touch and we'll be happy to help.

FAQ

Do you accept returns?

I do not accept returns, but if there is an issue with your order please contact me and I will assist you.

How fast will my yarn ship?

If I have yarn already dyed and ready to ship, I ship out either same or next day depending on the time of purchase. If it needs to be dyed, I am available to dye yarn Monday-Friday and then ship it out as soon as it's dry. I average around 3-4 days processing time for those orders.

Do you offer an "anti-fat tax" discount?

Yes! Please use "SizeInclusive10" for a 10% discount on 5+ hanks, or "SizeInclusive15" for 15% off 7+ hanks